ITIL® 4 Foundation

This free practice exam can be used to help you identify if you are ready for the actual exam. It will help you to identify which concepts you are familiar with, and which you need to study a bit harder.

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ITIL 4 Exam Course

About ITIL 4

ITIL 4 ITIL has evolved by re-shaping much of the established IT service management practices into the context of the wider customer experience. Linear service management cycles have been replaced with value streams and digital transformations. ITIL 4 embraces the world of Lean, agile, and DevOps. It truly is service management for the 4th industrial revolution!
 
The ITIL 4 Foundation exam is a multiple-choice certification exam which contains 40 questions that you must complete within 60 minutes. To pass the certification, you must answer 26 out of the 40 questions correctly (65%). It is a closed-book examination.
 
Our practice quiz is provided to help you assess if you are ready to take the real certification or need some additional practice by giving you 10 practice questions each time you take the quiz. You may retake this quiz as many times as you like.

ITIL 4 Foundation (Practice Quiz)

What is the definition of an IT asset?
What does a centralized service desk require?
Which practice would include a formalized process for logging unplanned reduction in the quality of a service?
What is the purpose of the 'problem management' practice?
What refers to the process of improving and increasing the efficiency of a process or service?
A standard change has been initiated to create an email account for a new user. Who should authorize this change?
Which type of change needs to be assessed, authorized, and scheduled by a change authority prior to implementing it?
What is the end result of the service value system?
What is the step after 'how do we keep the momentum going' in the continual improvement model?
Dion Training is an online training organization that provides asynchronous, on-demand video training for the ITIL 4 certifications. To provide these on-demand videos, Dion Training relies on a third-party service provider to host the videos securely and stream the content directly to students when requested through Dion Training's website. Dion Training is responsible for managing the amount of storage space utilized on the service provider's server, as well as determining whether a student may or may not watch a particular video. What best describes these activities?
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Please note that Dion Training owns the url www.ITIL4Exam.com. For the official ITIL® 4 website, visit https://www.axelos.com/certifications/itil-certifications. Dion Training Solutions, LLC is an Accredited Training Organization for ITIL® 4 by PeopleCert on behalf of Axelos. ITIL® and the Swirl logo are registered trademarks of Axelos Limited. Used under license of Axelos Limited.

Do you need to earn your ITIL 4 Foundation certification?

If so, you've come to the right place! Dion Training's ITIL 4 Foundation course has everything you need to pass the certification exam on your first attempt. Through our unique video-based instructions, downloadable study guide, and hundreds of practice exam questions, you can be certain you are ready to get certified on exam day.

Please note that Dion Training owns the url www.ITIL4Exam.com. For the official ITIL® 4 website, visit https://www.axelos.com/certifications/itil-certifications. Dion Training Solutions, LLC is an Accredited Training Organization for ITIL® 4 by PeopleCert on behalf of Axelos. ITIL® and the Swirl logo are registered trademarks of Axelos Limited. Used under license of Axelos Limited.

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