Our Courses

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Introduction to Service Management with ITIL® 4

An introduction to service management and ITIL 4, including the service value system, the four dimensions of service management, and the seven guiding principles.

ITIL® 4 Foundation
ITIL® 4 

This course enables you to look at IT service management holistically for the creation, delivery, and continual improvement of tech-enabled products and services.

ITIL® Specialist: Create, Deliver, and Support

This certification focuses on the integration of different value streams and activities to create, deliver, and support IT-enabled products and services.

ITIL® Strategist: Direct, Plan, and Improve

This certification focuses on providing students with the practical skills necessary to create a 'learning and improving' IT organization.

What Our Students Are Saying...

Amazing method of teaching and great course material. Very easy to understand and it really does help you clear the ITIL exam with ease, highly recommended!


Santosh Gandhi

Jason Dion has been able to turn a dry certification course into something that my brain can actually absorb. It feels much more engaging than other courses I've tried.


Terry Mack

Great stuff, great delivery! Definitely enrolling in other courses by Jason Dion.


Hillary Ofori

Great course... I watched it once through, took the practice exams, and passed the certification exam. Thanks!


Andy Hartfield

Do You Want to Experience Our Training for FREE?

Take our Introduction to Service Management with ITIL® 4  course right now for free!